Using an ATM



  • Be careful when any strangers offer to help you at an ATM, even if your card is block by machine or you are experiencing difficulty with the transaction. 
  • Check your surrounding any other person in the queue keep an acceptable distance from you. 
  •  Stand very close to the ATM and shield the keypad with your hand when keying in your PIN code otherwise any other person can guess your number.
  • Press the Cancel key on keyboard when you find the ATM is not working properly and withdraw your card. Avoid force your card into the card slot. 
  • Always keep your printed transaction record so that you can compare your ATM receipts to your monthly statement. 
  • If your card jammed in ATM, report this immediately to the bank.

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