How to fix camera detection in Windows 10

To check if Windows 10 can detect the device, connect the camera to your computer (if it's not a built-in webcam), and use these steps:

1. 1. Open Start.
2. 2. Search for Device Manager, and click the top result to open the app.
3. 3. Expand the Imaging devices, Cameras, or Sound, video and game controllers branch.
4. 4. Confirm the camera you connected has been detected.
   
5. 5. (Optional) If the camera doesn't appear on the list, click on Actions from the top menu.
6. 6. Click the Scan for hardware changes option.
   

Once you complete the steps, if the system can't detect the camera, restart your computer, and follow the above steps one more time. If applicable, you may also want to try a different USB port to confirm it's not a port problem.

In the case that the camera seems not to be working, you can try connecting it to another computer to confirm there isn't a hardware problem.

If there's a physical problem with camera and a replacement is needed, or you're ready for an upgrade, we commended the Logitech BRIO webcam because of its 4K resolution and HDR support as well as for its compatibility for Windows Hello authentication support.