How to Fix Ping general failure error on Windows 7 & 10 on the network ??

Ping is a valuable tool for troubleshooting all sorts of network or Internet problems. A ping command sends packets of information to devices on a network or the Internet to find out if they are available for connection. In Windows 7,8,10 the error message "Ping: Transmit Failed. General Failure" appears if the computer doesn't have the proper Internet protocol selected. You may select TCP/IPv4 or TCP/IPv6 in the control panel of your computer.

Solution 01: Disable all IPv4 or IPv6 transition technologies

In order to fix the issue, users are suggesting to disable Pv4 or IPv6 transition technologies. Please follow the next steps in order to disable them:

• Go to Start Menu -> Enter cmd in the Search box.
• Right-click on it -> Press on the Run as administrator.
• Into the Command Prompt run the following commands :
  
  • netsh int ipv6 isatap set state disabled
  • netsh int ipv6 6to4 set state disabled
  • netsh interface teredo set state disable
• After running these commands, close Command Prompt and restart your computer. Check to see if the problem is fixed and if you can run properly ping commands.

---

Solution 02: Reset your computer’s TCP/IP

If getting Ping general failure error, we can try resetting the TCP/IP and Winsock catalog:

• Start Command Prompt as administrator. We showed you how to do that in the previous solution.
• Into the Command Prompt run the following commands :
  
  • netsh i i r r
  • netsh winsock reset
• After doing that, close Command Prompt and restart your computer.

After doing that, check if the problem is resolved.

Solution 03: Flush your computer’s DNS

 A solution that tons of users affected by this problem have found immensely effective in getting rid of it and restoring their computers’ ability to successfully run ping commands is flushing their computers’ DNS. Flushing your computer’s DNS is not only a pretty safe bet when it comes to fixing this problem but is also, in general, good for the health of your computer. To flush your computer’s DNS, you need to:

1. Open the Start Menu.
2. Search for “powershell“.
3. Right-click on the search result titled Windows PowerShell and click on Run as administrator.
4. One by one, type each of the following commands into the elevated instance of Windows PowerShell, pressing Enter after typing in each one:

ipconfig/release
ipconfig/renew
ipconfig /flushdns
netsh int ip reset c:\tcp.txt
netsh winsock reset 

5. Close Windows PowerShell and restart your computer.

When the computer boots up, check to see whether or not the problem has been resolved.

 Solution 04: Reset your computer’s Hosts file

1. Open a fresh instance of Notepad.
2. Paste the following into the fresh instance of Notepad:

# Copyright (c) 1993-2006 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a ‘#’ symbol.

# For example:

#      102.54.94.97     rhino.acme.com          # source server

#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.

#       127.0.0.1       localhost

#       ::1             localhost

3. Press Ctrl + S to save the Notepad document.
4. Name the Notepad document “hosts” (including the quotation marks), navigate to the directory you want the file to be saved in and click on OK.
5. Press the Windows Logo key + R to open a Run dialog.
6. 
7. Type the following into the Run dialog and press Enter:

%WinDir%\System32\Drivers\Etc

7. Locate the hosts file, right-click on it, click on Rename, rename the file to old and press Enter.
8. Move over the new “Hosts” file from wherever you saved it to, to %WinDir%\System32\Drivers\Etc.
9. If you are asked to confirm the action while moving the file, do so.

Once the file has been moved, restart your computer and check to see if the problem has been resolved once it boots up.

Solution 5: Enable all of the ICMPv4-In rules in your computer’s Firewall settings

1. Open the Start Menu.
2. Search for “firewall“.
3. Click on the search result titled Windows Firewall with Advanced Security.
4. In the left pane of the window, click on Inbound Rules.
5. In the right pane, locate every single Inbound Rule titled File and Printer Sharing (Echo Request – ICMPv4-In), right-click on it and click on Enable Rule.
6. Once done, restart your computer.
7. When the computer boots up, check to see if the issue has been fixed.